MGNT 6055 Total Quality Management
Prerequisite: MGNT 5000 and MGNT 5014 or undergraduate courses in management principles and an undergraduate course in statistics
The concepts of TQM will develop leadership and interpersonal skills along with an understanding of planning and customer, satisfaction, in addition to process analysis. The discussion will focus on quality and how to use project teams, such as selecting a project and choosing team members. Topics will be covered concerning setting up meetings and guidelines for productive meetings. Team aspects and team building and activities will also be discussed.